/* CRM Fioreli: celular primeiro; no computador o menu de baixo vira barra lateral (>= 900px). */
@font-face { font-family: "Montserrat"; font-weight: 600; font-display: swap; src: url("marca/montserrat-600.woff2") format("woff2"); }
@font-face { font-family: "Montserrat"; font-weight: 800; font-display: swap; src: url("marca/montserrat-800.woff2") format("woff2"); }
:root {
  --marinho: #0B2D5B;
  --azul: #0066CC;
  --ciano: #4FC3F7;
  --fundo: #F3F5F8;
  --superficie: #FFFFFF;
  --superficie-2: #F7F9FB;
  --linha: #DDE2E9;
  --texto: #14181F;
  --texto-2: #4A5361;
  --suave: #6B7280;
  --ok: #1F8A4C;
  --ok-fundo: #E3F5EA;
  --alerta: #A35F00;
  --alerta-fundo: #FFF4E0;
  --erro: #B3261E;
  --erro-fundo: #FBE9E5;
  --info-fundo: #E3EEFA;
  --raio: 12px;
  --menu-altura: 62px;
  --sombra: 0 1px 2px rgba(16, 24, 40, .05), 0 2px 10px rgba(16, 24, 40, .05);
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--fundo); color: var(--texto); font: 15px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; }
body.com-menu { padding-bottom: calc(var(--menu-altura) + env(safe-area-inset-bottom)); }
a { color: var(--azul); }
h1, h2, .indicador strong, .total { font-family: Montserrat, system-ui, sans-serif; }
h1 { font-size: 1.15rem; font-weight: 800; margin: 0; letter-spacing: -.01em; }
h2 { font-size: 1rem; font-weight: 800; margin: 0 0 .7em; color: var(--marinho); }
h3 { font-size: .95rem; margin: 1em 0 .5em; }
code { background: #EEF1F5; padding: 2px 6px; border-radius: 6px; font-size: .9em; }
.selecionavel { display: block; word-break: break-all; padding: 10px; user-select: all; }
.ic { width: 22px; height: 22px; flex: none; vertical-align: middle; }
.ic.p { width: 16px; height: 16px; }
[hidden] { display: none !important; }

/* ---------------------------------------------------------------- menu fixo */
.menu {
  position: fixed; left: 0; right: 0; bottom: 0; z-index: 30;
  display: flex; justify-content: space-around; align-items: stretch;
  height: calc(var(--menu-altura) + env(safe-area-inset-bottom)); padding-bottom: env(safe-area-inset-bottom);
  background: var(--superficie); border-top: 1px solid var(--linha);
}
.menu > a {
  position: relative; flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 3px;
  color: var(--suave); text-decoration: none; font-size: .7rem; font-weight: 600;
}
.menu > a.ativo { color: var(--azul); }
.menu > a.ativo::before { content: ""; position: absolute; top: 0; left: 30%; right: 30%; height: 3px; border-radius: 0 0 3px 3px; background: var(--azul); }
.contagem {
  position: absolute; top: 6px; left: calc(50% + 6px); min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px;
  background: var(--erro); color: #fff; font-size: .68rem; line-height: 18px; text-align: center;
}
.so-desktop { display: none !important; }

.barra {
  position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 10px; min-height: 54px;
  padding: 8px 14px; padding-top: max(8px, env(safe-area-inset-top));
  background: var(--marinho); color: #fff;
}
.barra h1 { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.barra a, .barra button.icone { color: #fff; }
.barra .botao { background: rgba(255, 255, 255, .14); border-color: rgba(255, 255, 255, .35); color: #fff; }
.barra .sub { color: #B9CBE3; }
.barra-titulo { flex: 1; min-width: 0; }
.barra-titulo h1 { font-size: 1.05rem; }
.barra-titulo .sub { font-size: .78rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.icone { display: inline-grid; place-items: center; width: 40px; height: 40px; border-radius: 10px; background: none; border: 0; cursor: pointer; padding: 0; }

@media (min-width: 900px) {
  body.com-menu { padding-bottom: 0; padding-left: 232px; }
  .menu {
    top: 0; right: auto; width: 232px; height: auto; flex-direction: column; justify-content: flex-start; gap: 2px;
    padding: 14px 10px; border-top: 0; border-right: 1px solid var(--linha);
  }
  .menu > a, .menu-extra a, .menu-botao {
    flex: none; flex-direction: row; justify-content: flex-start; gap: 12px; padding: 10px 12px; border-radius: 10px;
    font-size: .92rem; font-weight: 500; color: var(--texto-2);
  }
  .menu > a:hover, .menu-extra a:hover, .menu-botao:hover { background: var(--superficie-2); }
  .menu > a.ativo { background: var(--info-fundo); color: var(--azul); }
  .menu > a.ativo::before { display: none; }
  .contagem { position: static; margin-left: auto; }
  .so-desktop { display: flex !important; }
  .so-celular { display: none !important; }
  .menu-extra { flex-direction: column; gap: 2px; margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--linha); }
  .menu-extra a { display: flex; align-items: center; text-decoration: none; }
  .menu-extra form { margin: 0; }
  .menu-botao { display: flex; align-items: center; width: 100%; background: none; border: 0; cursor: pointer; font: inherit; text-align: left; }
  .menu-marca { flex-direction: column; align-items: flex-start; gap: 2px; padding: 6px 10px 18px; text-decoration: none; }
  .menu-marca img { display: block; width: 160px; height: auto; }
  .barra { position: sticky; background: var(--superficie); color: var(--texto); border-bottom: 1px solid var(--linha); padding: 12px 24px; }
  .barra a, .barra button.icone { color: var(--marinho); }
  .barra .botao { background: #fff; border-color: var(--linha); color: var(--marinho); }
  .barra .sub { color: var(--suave); }
  .barra .so-celular { display: none; }
}

/* ---------------------------------------------------------------- estrutura */
.conteudo { padding: 12px 12px 24px; max-width: 1400px; margin: 0 auto; }
@media (min-width: 900px) { .conteudo { padding: 20px 24px 40px; } }
.acesso { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; }
.cartao { background: var(--superficie); border: 1px solid var(--linha); border-radius: var(--raio); padding: 16px; box-shadow: var(--sombra); margin-bottom: 12px; }
.cartao > h2:first-child { margin-top: 0; }
.estreito { width: 100%; max-width: 400px; }
.medio { width: 100%; max-width: 560px; }
.marca { display: inline-flex; align-items: center; gap: 10px; font-weight: 800; color: var(--marinho); text-decoration: none; }
.marca.grande { font-size: 1.1rem; margin-bottom: 18px; }
.marca-entrada { display: flex; flex-direction: column; align-items: center; gap: 6px; margin: 4px 0 22px; }
.marca-entrada img { width: 230px; max-width: 100%; height: auto; }
.acesso .cartao h1 { text-align: center; color: var(--marinho); font-size: 1.25rem; margin-bottom: 14px; }
.simbolo { display: inline-grid; place-items: center; width: 30px; height: 30px; border-radius: 8px; background: linear-gradient(135deg, var(--azul), var(--ciano)); color: #fff; font-weight: 800; }
.linha-acoes { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.entre { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.cabecalho { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; flex-wrap: wrap; }

/* ---------------------------------------------------------------- formulários */
label { display: block; font-size: .82rem; font-weight: 600; color: var(--texto-2); margin-bottom: 12px; }
input, select, textarea {
  display: block; width: 100%; margin-top: 4px; padding: 10px 12px; font: inherit; font-size: 16px; color: var(--texto);
  background: #fff; border: 1px solid var(--linha); border-radius: 10px; min-height: 44px;
}
input:focus, select:focus, textarea:focus { outline: 2px solid var(--ciano); outline-offset: 0; border-color: var(--azul); }
textarea { resize: vertical; min-height: 0; }
.mono { font-family: ui-monospace, Consolas, monospace; font-size: .85rem; }
label.caixa { display: flex; align-items: flex-start; gap: 10px; font-weight: 500; color: var(--texto); }
label.caixa input { width: 20px; height: 20px; min-height: 0; margin: 2px 0 0; flex: none; }
.grade { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 200px), 1fr)); gap: 0 12px; }
.grade .largo { grid-column: 1 / -1; }
button, .botao {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 44px; padding: 9px 16px;
  font: inherit; font-weight: 600; border-radius: 10px; cursor: pointer; text-decoration: none;
  border: 1px solid var(--linha); background: #fff; color: var(--marinho);
}
button:hover, .botao:hover { border-color: var(--azul); }
.primario { background: var(--azul); border-color: var(--azul); color: #fff; }
.primario:hover { background: #0057AD; }
.sucesso { background: var(--ok); border-color: var(--ok); color: #fff; }
button.link { background: none; border: 0; padding: 6px 8px; color: var(--azul); font-weight: 500; min-height: 0; }
.perigo, button.perigo { color: var(--erro); }
.cheio { width: 100%; }
.pequeno { min-height: 36px; padding: 6px 12px; font-size: .88rem; }

/* ---------------------------------------------------------------- avisos e etiquetas */
.aviso { padding: 10px 14px; border-radius: 10px; border-left: 4px solid; margin: 0 0 12px; }
.aviso p { margin: 0 0 6px; }
.aviso.erro { background: var(--erro-fundo); border-color: var(--erro); }
.aviso.info { background: var(--info-fundo); border-color: var(--azul); }
.aviso.alerta { background: var(--alerta-fundo); border-color: var(--alerta); }
.nota, .sub { color: var(--suave); font-size: .84rem; }
.vazio { text-align: center; color: var(--suave); padding: 32px 12px; }
.qr { display: grid; place-items: center; margin: 10px 0; }
.qr svg { width: 220px; height: 220px; }
.etiqueta { display: inline-block; font-size: .72rem; font-weight: 700; padding: 3px 9px; border-radius: 99px; background: #EEF1F5; color: var(--texto-2); white-space: nowrap; }
.etiqueta.grande { font-size: .85rem; padding: 5px 12px; }
.s-novo { background: var(--ok-fundo); color: var(--ok); }
.s-humano { background: var(--erro-fundo); color: var(--erro); }
.s-em_atendimento { background: #E1F5FD; color: #0277BD; }
.s-orcamento, .s-orcamento_enviado { background: var(--info-fundo); color: var(--azul); }
.s-agendado { background: #EDE7F6; color: #5E35B1; }
.s-concluido { background: #EEF1F5; color: var(--texto-2); }
.s-perdido { background: #EEF1F5; color: var(--suave); }
.sv-higienizacao { background: #E0F4F1; color: #0F6E64; }
.sv-manutencao { background: #FDEBD8; color: #9A4A0B; }
.sv-instalacao { background: #ECE8FB; color: #4E3BA6; }
.avatar { display: inline-grid; place-items: center; width: 40px; height: 40px; border-radius: 50%; flex: none; background: var(--info-fundo); color: var(--azul); font-weight: 700; font-size: .85rem; }
.ponto { display: inline-block; width: 9px; height: 9px; border-radius: 50%; background: var(--erro); flex: none; }
.aviso-flutuante {
  position: fixed; left: 12px; right: 12px; bottom: calc(var(--menu-altura) + 10px + env(safe-area-inset-bottom)); z-index: 40;
  display: flex; align-items: center; gap: 10px; padding: 12px 14px; border-radius: 12px; background: var(--marinho); color: #fff; box-shadow: 0 6px 24px rgba(0, 0, 0, .25);
}
.aviso-flutuante span { flex: 1; }
.aviso-flutuante a { color: var(--ciano); font-weight: 700; }
@media (min-width: 900px) { .aviso-flutuante { left: auto; right: 24px; bottom: 24px; max-width: 420px; } }

/* ---------------------------------------------------------------- painel */
.indicadores { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin-bottom: 12px; }
@media (min-width: 700px) { .indicadores { grid-template-columns: repeat(4, minmax(0, 1fr)); } }
.indicador { background: var(--superficie); border: 1px solid var(--linha); border-radius: var(--raio); padding: 10px 12px; text-decoration: none; color: inherit; }
.indicador span { display: block; font-size: .76rem; color: var(--suave); }
.indicador strong { font-size: 1.45rem; color: var(--marinho); line-height: 1.2; }
.indicador.atencao strong { color: var(--erro); }
.busca { display: flex; gap: 8px; margin-bottom: 10px; }
.busca input { margin: 0; }
.busca select { margin: 0; width: auto; max-width: 42%; }
.chips { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 4px; margin-bottom: 8px; scrollbar-width: none; }
.chips a { flex: none; padding: 7px 12px; border-radius: 99px; border: 1px solid var(--linha); background: var(--superficie); color: var(--texto-2); text-decoration: none; font-size: .84rem; font-weight: 600; }
.chips a.ativo { background: var(--marinho); border-color: var(--marinho); color: #fff; }

.kanban { display: flex; gap: 10px; overflow-x: auto; scroll-snap-type: x mandatory; padding-bottom: 8px; margin: 0 -12px; padding-left: 12px; padding-right: 12px; }
.coluna { flex: 0 0 86%; scroll-snap-align: center; background: #E9EDF2; border-radius: var(--raio); padding: 8px; min-height: 120px; }
@media (min-width: 900px) { .kanban { margin: 0; padding-left: 0; padding-right: 0; } .coluna { flex: 0 0 272px; } }
.coluna.alvo { outline: 2px dashed var(--azul); }
.coluna-topo { display: flex; justify-content: space-between; align-items: center; padding: 4px 6px 8px; font-weight: 700; font-size: .88rem; }
.coluna-topo b { font-weight: 600; color: var(--suave); }
.cartao-pedido {
  display: block; background: var(--superficie); border: 1px solid var(--linha); border-radius: 10px; padding: 10px 12px; margin-bottom: 8px;
  color: inherit; text-decoration: none; box-shadow: var(--sombra);
}
.cartao-pedido.esperando { border-color: #F2B8B2; box-shadow: inset 3px 0 0 var(--erro); }
.cartao-pedido[draggable="true"] { cursor: grab; }
.cartao-pedido .nome { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-weight: 700; }
.cartao-pedido .meta { display: flex; flex-wrap: wrap; gap: 4px 10px; margin-top: 6px; color: var(--suave); font-size: .8rem; }
.cartao-pedido .meta span { display: inline-flex; align-items: center; gap: 3px; }
.cartao-pedido .espera { color: var(--erro); font-weight: 600; }
.lista-linhas { background: var(--superficie); border: 1px solid var(--linha); border-radius: var(--raio); overflow: hidden; }
.linha { display: flex; align-items: center; gap: 12px; padding: 12px 14px; border-bottom: 1px solid var(--linha); color: inherit; text-decoration: none; }
.linha:last-child { border-bottom: 0; }
.linha:active, .linha:hover { background: var(--superficie-2); }
.linha .meio { flex: 1; min-width: 0; }
.linha .titulo { display: flex; justify-content: space-between; gap: 8px; font-weight: 700; }
.linha .resumo { color: var(--suave); font-size: .86rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.linha.nao-lida .titulo { color: var(--marinho); }
.linha.nao-lida .resumo { color: var(--texto); font-weight: 600; }

/* ---------------------------------------------------------------- pedido */
.abas { position: sticky; top: 54px; z-index: 15; display: flex; gap: 2px; overflow-x: auto; margin: -12px -12px 12px; padding: 0 8px; background: var(--superficie); border-bottom: 1px solid var(--linha); scrollbar-width: none; }
.abas a { flex: none; padding: 12px 12px; color: var(--texto-2); text-decoration: none; font-weight: 600; font-size: .88rem; border-bottom: 2px solid transparent; }
.abas a:hover { color: var(--azul); border-color: var(--azul); }
.pedido-grade { display: grid; grid-template-columns: minmax(0, 1fr); gap: 12px; }
.pedido-grade > *, .lado > * { min-width: 0; }
@media (min-width: 900px) {
  .abas { display: none; }
  .pedido-grade { grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr); align-items: start; }
  .pedido-grade .lado { position: sticky; top: 76px; }
}
section[id] { scroll-margin-top: 110px; }
.checklist { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 170px), 1fr)); gap: 6px 12px; }
.checklist li { display: flex; gap: 6px; align-items: flex-start; font-size: .88rem; }
.checklist .ic { width: 18px; height: 18px; margin-top: 1px; }
.checklist .ok .ic { color: var(--ok); }
.checklist .falta { color: var(--alerta); }
.checklist small { display: block; color: var(--suave); font-size: .78rem; }
details.dados > summary { cursor: pointer; font-weight: 700; color: var(--azul); padding: 6px 0; list-style: none; }
details.dados > summary::-webkit-details-marker { display: none; }
.conversa { max-height: 60vh; overflow-y: auto; padding: 12px; background: #EFEAE2; border-radius: 10px; margin: 0 0 10px; }
.balao { max-width: 86%; margin: 0 0 8px; padding: 7px 10px; border-radius: 10px; background: #fff; box-shadow: 0 1px 1px rgba(0, 0, 0, .06); font-size: .94rem; }
.balao.ia, .balao.bot { margin-left: auto; background: #D9FDD3; }
.balao.equipe { margin-left: auto; background: #DCEBFF; }
.balao.sistema { margin: 0 auto 8px; background: var(--alerta-fundo); font-size: .82rem; text-align: center; }
.balao .autor { font-size: .7rem; font-weight: 700; color: var(--suave); margin-bottom: 2px; }
.balao .texto { white-space: pre-wrap; word-wrap: break-word; }
.balao img, .balao video { display: block; max-width: 100%; max-height: 300px; border-radius: 8px; margin: 4px 0; }
.respostas { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 6px; margin-bottom: 6px; scrollbar-width: none; }
.respostas button { flex: none; min-height: 34px; padding: 5px 12px; border-radius: 99px; font-size: .82rem; font-weight: 600; }
.compor { display: flex; gap: 8px; align-items: flex-end; }
.compor textarea { margin: 0; min-height: 44px; max-height: 160px; }
.compor button { flex: none; width: 48px; padding: 0; }
.itens { width: 100%; border-collapse: collapse; }
.item-orc { display: grid; grid-template-columns: 76px minmax(0, 1fr) 36px; gap: 6px; align-items: center; margin-bottom: 10px; padding-bottom: 10px; border-bottom: 1px dashed var(--linha); }
.item-orc input[name="descricao"] { grid-column: 1 / -1; }
@media (min-width: 600px) {
  .item-orc { grid-template-columns: minmax(0, 1fr) 64px 108px 36px; margin-bottom: 6px; padding-bottom: 0; border-bottom: 0; }
  .item-orc input[name="descricao"] { grid-column: auto; }
}
.item-orc input { margin: 0; padding: 8px; }
.item-orc .remover { min-height: 40px; padding: 0; border: 0; color: var(--suave); background: none; }
.cab-itens { display: none; }
@media (min-width: 600px) { .cab-itens { display: grid; } }
.cab-itens { grid-template-columns: minmax(0, 1fr) 64px 108px 36px; gap: 6px; font-size: .74rem; color: var(--suave); font-weight: 600; margin-bottom: 4px; }
.total { display: flex; justify-content: space-between; font-size: 1.1rem; font-weight: 800; color: var(--marinho); padding: 10px 0; border-top: 1px solid var(--linha); margin-top: 8px; }
.resumo-orc { background: var(--superficie-2); border: 1px solid var(--linha); border-radius: 10px; padding: 10px 12px; margin-bottom: 10px; }
.resumo-orc .entre { font-size: .9rem; padding: 2px 0; }
.visita { display: flex; gap: 12px; align-items: flex-start; padding: 10px 0; border-bottom: 1px solid var(--linha); }
.visita:last-child { border-bottom: 0; }
.visita .dia { flex: none; width: 52px; text-align: center; background: #EDE7F6; color: #5E35B1; border-radius: 10px; padding: 6px 0; font-weight: 800; line-height: 1.1; }
.visita .dia small { display: block; font-size: .68rem; font-weight: 700; text-transform: uppercase; }
.visita.concluida .dia { background: #EEF1F5; color: var(--suave); }
.nota-interna { background: #FFFBEA; border: 1px solid #F3E5AB; border-radius: 10px; padding: 8px 10px; margin-bottom: 8px; white-space: pre-wrap; font-size: .9rem; }
.lista { padding-left: 1.2em; margin: 0; }

/* ---------------------------------------------------------------- agenda */
.semana-nav { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.semana-nav strong { flex: 1; text-align: center; }
.dias { display: grid; gap: 10px; }
@media (min-width: 1100px) { .dias { grid-template-columns: repeat(7, minmax(0, 1fr)); } }
.dia-bloco { background: var(--superficie); border: 1px solid var(--linha); border-radius: var(--raio); padding: 10px; }
.dia-bloco.hoje { border-color: var(--azul); box-shadow: inset 0 3px 0 var(--azul); }
.dia-bloco h3 { margin: 0 0 6px; font-size: .9rem; text-transform: capitalize; }
.evento { display: block; padding: 8px 10px; border-radius: 10px; background: #F4F1FC; border-left: 4px solid #7E57C2; margin-bottom: 6px; color: inherit; text-decoration: none; font-size: .86rem; }
.evento.concluida { background: #EEF1F5; border-left-color: var(--suave); opacity: .75; }
.evento strong { display: block; }

/* ---------------------------------------------------------------- relatórios */
.barras { display: grid; gap: 8px; }
.barra-linha { display: grid; grid-template-columns: minmax(90px, 32%) minmax(0, 1fr) 44px; gap: 8px; align-items: center; font-size: .88rem; }
.barra-fundo { background: #E9EDF2; border-radius: 6px; height: 14px; overflow: hidden; }
.barra-cheia { display: block; height: 100%; background: var(--azul); border-radius: 6px; }
.funil .barra-cheia { background: var(--marinho); }
.numero { text-align: right; font-weight: 700; }

/* ---------------------------------------------------------------- tabelas (admin) */
.tabela { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 9px 10px; border-bottom: 1px solid var(--linha); vertical-align: top; font-size: .9rem; }
th { font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--suave); background: var(--superficie-2); }
tr:last-child td { border-bottom: 0; }
.acoes { white-space: nowrap; }
.acoes form { display: inline; }
.menu-lista a, .menu-lista button { display: flex; align-items: center; gap: 12px; width: 100%; padding: 14px 14px; color: var(--texto); text-decoration: none; background: none; border: 0; border-bottom: 1px solid var(--linha); font: inherit; font-weight: 600; min-height: 0; border-radius: 0; text-align: left; }
.menu-lista .ic:last-child { margin-left: auto; color: var(--suave); }
.menu-lista button { justify-content: flex-start; color: var(--erro); }
.menu-lista form { margin: 0; }